Caretaker User Guide (beta)

Caretaker is a Dynalite Cloud Platform (DCP) application that enables Certified Systems Integrators (CSIs) to remotely maintain Dynalite lighting control systems.

Caretaker allows technicians to open job files in System Builder from a secure cloud repository and provides a connection to the client’s system as if they were on site. CSI users can manage their own online Interact accounts and projects via a web browser.

Caretaker opens the potential for new revenue streams and empowers CSIs to provide responsive and cost-effective maintenance services to their clients without requiring site visits.

Caretaker is currently under active development and in limited beta release. The information and instructions in this section are likely to change without notice.

Please complete the following steps to enable Caretaker for your organization:

Set up Interact accounts for the CSI business owner, administrators, and technicians.
Add an online account to System Builder on the user’s PC and log in.
Install a PDDEG-S Site Supervisor Gateway onsite and register it in the DCP.
Save a System Builder Job file in the DCP.
Connect the online job to the project site.

Glossary

Term	Description
ABC	Area Based Commissioning. A method for fast tracking the commissioning of a Dynalite System.
ABC app	A mobile app based on the Philips Master Connect app that is used for simple commissioning.
API	Application Programming Interface. System Builder uses an API to access the DCP.
Caretaker	The DCP remote maintenance application.
CSI Admin	A role within the CSI business that has administration rights to manage the access of other users within the CSI business.
CSI Business Owner	Either the principle of a CSI business or their nominated person that can make both financial and strategic decisions about the business.
CSI Service team	All CSI technicians and CSI Admin.
CSI Technician	A role within the CSI business who commissions and maintains projects for that CSI.
DCP	Dynalite Cloud Platform, the platform that hosts Caretaker.
Dev Ops	The Signify team that are responsible for maintaining Caretaker and keeping it online.
End User	The client or client representative (maintenance team member) who requests services from a CSI. They may use a part of the Caretaker tool for monitoring projects (typically for emergency lighting).
Ethernet Gateway	A PDEG or PDDEG-S used to network Dynalite systems over Ethernet.
Cloud Gateway	A PDDEG-S installed at the project site that connects to the Dynalite Cloud Platform to allow remote connectivity to the site.
SSO	Single Sign-On.
System Centre	A national or regional Signify team that sells a remote maintenance service.
User Group	Members of CSI staff or all System Centre staff who are registered for Caretaker.

Term

Description

ABC

Area Based Commissioning. A method for fast tracking the commissioning of a Dynalite System.

ABC app

A mobile app based on the Philips Master Connect app that is used for simple commissioning.

API

Application Programming Interface. System Builder uses an API to access the DCP.

Caretaker

The DCP remote maintenance application.

CSI Admin

A role within the CSI business that has administration rights to manage the access of other users within the CSI business.

CSI Business Owner

Either the principle of a CSI business or their nominated person that can make both financial and strategic decisions about the business.

CSI Service team

All CSI technicians and CSI Admin.

CSI Technician

A role within the CSI business who commissions and maintains projects for that CSI.

DCP

Dynalite Cloud Platform, the platform that hosts Caretaker.

Dev Ops

The Signify team that are responsible for maintaining Caretaker and keeping it online.

End User

The client or client representative (maintenance team member) who requests services from a CSI. They may use a part of the Caretaker tool for monitoring projects (typically for emergency lighting).

Ethernet Gateway

A PDEG or PDDEG-S used to network Dynalite systems over Ethernet.

Cloud Gateway

A PDDEG-S installed at the project site that connects to the Dynalite Cloud Platform to allow remote connectivity to the site.

SSO

Single Sign-On.

System Centre

A national or regional Signify team that sells a remote maintenance service.

User Group

Members of CSI staff or all System Centre staff who are registered for Caretaker.